Introduction
Tax TT is the Government of Trinidad and Tobago's centralized digital tax administration platform, designed to modernize how citizens and businesses interact with tax services. We serve as the secure gateway for all tax-related transactions, eliminating the need for long queues and providing 24/7 access to essential services.
The Tax Department is dedicated to providing a transparent, efficient tax system that benefits citizens and supports national development. Our platform integrates services previously offered by the Inland Revenue Division (IRD) and the Customs and Excise Division, creating a streamlined experience for all tax-related matters.
Our platform plays a crucial role in the nation's digital transformation, making government services more accessible, transparent, and efficient for all citizens of Trinidad and Tobago. We are committed to supporting the Government's fiscal operations while ensuring the highest standards of service delivery.
Mission & Vision
Our Mission
"To ensure fair and efficient tax collection while administering tax laws fairly, efficiently, and effectively to promote voluntary compliance and maximize revenue collection for the sustainable development of Trinidad and Tobago."
Our Vision
"To be a trusted authority fostering taxpayer compliance and serving as a modern, innovative tax administration that contributes to the economic well-being of Trinidad and Tobago through excellence in service delivery."
Core Values
Integrity
We act with honesty, transparency, and ethical conduct in all our dealings with citizens and stakeholders.
Professionalism
We maintain high standards of competence, reliability, and accountability in serving the public.
Respect
We treat all taxpayers and stakeholders with dignity, fairness, and consideration.
Innovation
We embrace change and continuously seek to improve our services and processes for better public service.
Core Services & Responsibilities
Primary Functions
Tax Collection
Efficient collection of income tax, VAT, property tax, customs duties, and other government revenues to support national development.
Tax Education
Providing comprehensive guidance and resources to help taxpayers understand their obligations and rights.
Public Assistance
Supporting citizens and businesses with filing taxes, understanding regulations, and resolving issues promptly.
Compliance Monitoring
Ensuring adherence to tax laws and regulations while promoting voluntary compliance through education and support.
Services Offered
Our Commitment to Public Service
We are committed to serving the people of Trinidad and Tobago by making tax administration more accessible, transparent, and efficient. Our digital-first approach ensures that citizens can access government services conveniently while maintaining the security and integrity of the tax system. We continuously strive to improve our services based on citizen feedback and emerging technologies.
Contact Information
General Inquiries
Main Line
(868) 612-9700
Email Support
info@ird.gov.tt
Head Office
Inland Revenue Division
Level 1, Riverside Plaza
Besson & Piccadilly Streets
Port of Spain, Trinidad
Service Hours
Online Services
Available 24/7
Customer Service
Monday - Friday: 8:00 AM - 4:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Walk-in Services
Monday - Friday: 8:00 AM - 3:30 PM
(Last service at 3:00 PM)
Additional Support
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Important: For urgent tax matters or technical issues, please call our main line during business hours. Online services are available 24/7 for your convenience. We are committed to providing timely and professional assistance to all taxpayers.